webweaver
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Enquiries that sort themselves
Every form, email and message read, classified, the record created and the right person told.
Classify and routeAuto acknowledgeUrgency flagsDuplicate detection
Services · AI and automation
The jobs nobody
should be doing.
Every business has jobs nobody enjoys and everybody gets wrong when things are busy. We build the thing that runs them, with a person keeping the judgement.
Four agents doing the routine work. One person approving before anything goes out.
What we
actually automate.
Not a platform and not a subscription. A workflow built on the tools you already pay for, documented and handed over.
Each figure behind the desk is an agent with one job: the inbox, the spreadsheets, the writing, the design work, the research. Every thread runs back to the person at the desk, because nothing reaches a client until they approve it.
02
Documents read and checked
Files read, named and filed. Anything missing or expired goes back to the sender until the pack is complete.
ExtractionValidationAuto filingChasing what is missing
03
Information that stops being retyped
The same detail entered once and appearing everywhere it is needed. Retyping is where errors come from.
Two-way syncWebhooksScheduled jobsError alerts
04
Drafts written and held for you
Replies, summaries, quotes and reports written ahead and queued for approval. Nothing goes out without a person deciding it should.
Draft repliesSummariesQuotesApproval queue
05
Reports that make themselves
The numbers you check on a Monday, assembled overnight and waiting when you sit down.
Scheduled reportsLive dashboardsAlerts on thresholdsExports
06
An assistant that knows your business
A chat assistant answering from your documents and your prices, not the open internet, handing over when it is out of its depth.
Trained on your contentHandover to a humanConversation logsGuardrails
What it looks
like in practice.
The shapes this work usually takes. Yours will differ, which is what the scoping conversation is for.
Every form, invoice, receipt and note a business throws off in five days. None of it is the work. All of it has to happen.
An enquiry that fills in its own paperwork
A form arrives already sorted, the record created, the acknowledgement sent, the right person told.
A file that completes itself
Documents arrive, get read and filed, and whatever is missing is chased until the pack is whole.
A Monday morning that is already done
Last week assembled overnight into one screen, with anything unusual flagged rather than buried.
A reply waiting to be approved
The routine reply drafted from the case and queued. Read it, change a line, send it.
An answer at two in the morning
The assistant handles the question everybody asks and books the rest into your diary.
A handover that is not a person
The process living in a system rather than in one employee's head, which is worth most the day they are away.
We describe capability rather than naming clients, because most of this sits behind a login. Ask at the scoping stage and we walk you through it.
Being found by
the AI, not just Google.
A growing share of people ask an assistant instead of a search box, and it answers by quoting a few sources. If you are not one of them, your ranking does not matter.
Pages an assistant can quote
Clear factual answers to the questions people actually ask, on pages that say what you do and for whom.
Structured data done properly
Services, prices, hours, area and questions marked up so a machine reads them without guessing.
Clean, readable markup
Real headings and real text rather than words baked into images, so anything reading the page gets all of it.
An answers layer
A question and answer section built for the way people phrase things out loud, not the way they type.
Consistency across the web
The same name, details and claims everywhere, because an assistant weighing sources notices when they disagree.
Checking what they say about you
We ask the assistants about your business in your customers' words and show you what comes back. Uncomfortable reading, usually.
If it has an API,
we can wire it in.
The value shows up when the tools you already pay for start talking to each other.
CRMCalendarsAccountingEmailWhatsApp and messagingPaymentsSpreadsheetsCloud storageE-signatureBooking systemsStock and inventorySupport desksAnalyticsInternal tools
Where a system has no API we look for a webhook or an export. If there is not one, we say so early.
Where the
human stays.
Automation goes wrong by letting the machine decide something it should only have prepared. These lines go in whether you ask or not.
Nothing leaves without approval
Anything reaching a client, a supplier or the public is drafted and queued, never sent on its own authority.
Your data is not training material
Client information is processed for the job in front of it and nothing else. Where a model is involved, we name it.
Everything it did is on the record
What ran, what it decided and when, so you can answer for the system rather than trust it.
It fails loudly
A workflow that breaks tells somebody. The dangerous one quietly stops working and nobody notices for a fortnight.
You own it
Built in your accounts, documented in plain English, handed over. Care plans are there if you want them, never because you have to.
We will talk you out of it
If a job is cheaper by hand, or too rare to build for, we say so.
Packages,
step by step.
Start with a free conversation, take one small step that pays for itself, and grow from there. Every package says exactly what you get.
Founding prices For our first ten clients on each package. Prices exclude VAT. Running costs for the tools themselves, such as AI usage or software subscriptions, are paid to the provider and estimated up front.
Start small
For businesses taking their first proper steps with AI.
First Thread
A free 30-minute introduction to what AI can do for your business.
Free
- 30 minutes on a video call
- A live walk-through of working AI tools and automations
- Questions answered in plain English
- A one-page note: where AI fits for you
Pattern
An AI readiness review. We map how work moves through the business and find where AI earns its keep.
£395
- A look at your inbox, tools and paperwork
- Five ranked opportunities, each with hours saved a week
- Build cost and payback for each one
- Your team's AI tools set up properly
- A one-hour walk-through of the findings
Stitch
A practical workshop for your team, and your first automation built and working.
£850
- Everything in Pattern
- A half-day hands-on workshop
- Strengths, gaps and risks review
- One automation built, tested and handed over
- Two weeks of support
Fabric
Your team set up to work with AI every day, with an assistant of its own.
£1,950
- Team onboarding, role by role
- AI workspace, prompt library and use policy
- One AI assistant for a real job
- One automation
- 30 days of support
Go further
For teams ready to hand the routine work over to systems that run every day.
Tapestry
A programme for teams ready to hand over the repetitive work.
from£3,950
- Team onboarding and AI workspace
- One AI assistant
- Three automations
- Data connected between your tools
- 90 days of support
Mill
A planned build across the business, run as a project with a written plan.
from£7,950
- Three AI assistants and automations
- A written project plan and timeline
- Connections between your systems
- Staff training for each new process
- 90 days of support
The Works
The full build: the routine work of the business running on joined-up systems.
from£18,500
- Five AI assistants and automations
- Advanced data connections
- A named technician, next working day response
- Staff onboarding and written guides
- Monthly review for six months
Made to Measure
For larger organisations and anything that does not fit the boxes.
priceOn request
- Roadmap and phased delivery
- Remote and on-site training
- Governance and AI use policy
- Scoped after a Pattern review
Care plans · monthly, cancel any time
Kept running, kept improving.
Automations live in a world of changing tools. Care keeps them working and keeps making them better. Optional, never a condition of the build.
Care£149/mo
Monitoring, fixes when a connected tool changes, model updates, one hour of improvements a month.
Care Plus£295/mo
Everything in Care, three hours of improvements a month, a monthly review and priority response.
On their own
Smaller pieces you can add to any package, or buy by themselves.
Website chat assistantfrom£595
An assistant on your website that answers from your own content and prices, and hands over to a person when it is out of its depth. Plus running costs from £49 a month.
AI visibility check£245
We ask the AI assistants about your business the way your customers would, and show you what they say and how to fix it.
AI policy pack£245
A plain-English AI use policy, a staff guide and data rules for your team. Free with any workshop.
One more automationfrom£495
Added to any package once the first one is live and earning its keep.
- An automation
- One workflow with one trigger and up to about ten steps, between tools you already use. Built, tested, documented and handed over.
- An AI assistant
- Reads, sorts and drafts within rules you set. Anything that goes to a client, supplier or the public waits for a person to approve it.
- AI workspace
- The AI tools your team already pays for, set up properly: shared prompts, three custom assistants for your common jobs, and a use policy.
- The savings report
- Each opportunity with hours saved a week, what that is worth at your staff cost, what it costs to build and how long it takes to pay back.
- Data connections
- Your CRM, accounts, booking, spreadsheets and storage kept in step, so nothing is typed twice.
- Support
- Fixes and questions answered for the period stated, from the person who built it.
What the words mean
Start here
Tell us what is
taking the time.
Describe the job in your own words. You get a straight answer, usually within a working day.